Service Excellence Requirements Treat everyone as a guest: *Utilizes AIDET to make a positive first impression. *Demonstrates effective service recovery skills. *Demonstrates enhanced listening skills. *Meets Service Excellence goals from Personal Action Plan for Standard 1 if applicable. Demonstrate Professionalism and Excellence in the things I do: *Takes ownership/accountability for role in Service Excellence. *Accepts role as a leader and serves as a positive role model. *Focuses on solutions for problems, not causes. *Meets Service Excellence goals from Personal Action Plan for Standard 2 if applicable." Practice Teamwork: *Participates in decision making and process improvement. *Effectively communicates verbally and non-verbally. *Demonstrates awareness and understanding of HCAHPS and own role in driving HCAHPS scores. *Meets Service Excellence goals from Personal Action Plan for Standard 3 if applicable."<br /> <br /> <br /> <span style="color:#222222; font-size:12px; font-weight:600">Comments</span><br /> Nights 7p - 7a 8 or 13 week contracts. Please disclose preferred contract duration in submission profile.