Job Fraud & Job-Posting Scams
Job Fraud Alert Notice
Please be aware of potential fraudulent recruitment activity by imposters posing as Trustaff employees attempting to fraudulently engage with job seekers through online advertisements, job search sites, text messages, and direct email solicitations. These unauthorized individuals use Trustaff’s name and logo to obtain personally identifiable information from interested job seekers.
Trustaff does not conduct interviews via text message/social media/chat rooms, charge candidates a fee, or offer employment without undergoing a thorough recruitment process. Please note that any correspondence concerning employment would come from an authorized Trustaff email address.
If you receive an unsolicited communication of any kind (e.g., interview scheduling, offer of employment, new hire orientation), we recommend that you not respond to their questions, do not open any of their attachments, and do not click on any hyperlinks. If you have been contacted by anyone representing themselves as being from Trustaff and are concerned about their legitimacy, contact us immediately to verify whether the communication is valid.
In the US, you can file a complaint with the Internet Crime Complaint Center at www.ic3.gov.
Protecting Yourself from Job-Posting Scams
Please be cautious of bad actors impersonating staffing companies online and advertising fake job opportunities. These scammers often attempt to collect personal, financial or login information under the pretense of a legitimate hiring process. Your safety matters and staying informed is the best defense. To ensure that you can easily distinguish authentic Trustaff communication from fraudulent outreach, we encourage you to read the following tips.
How Job Fraud Scams Usually Work
Fraudsters often use strategies designed to create urgency or excitement. While each scam is different, many follow a predictable pattern:
Posting unofficial job listings on third party sites or social media
Contacting individuals directly through email, text, WhatsApp, or social platforms while pretending to be a recruiter
Pressuring you to provide personal and private information about yourself
Requesting personal information early in the “hiring” process (e.g., Social Security numbers, banking details or copies of IDs)
Asking candidates to pay for equipment, software, background checks or training materials
Using lookalike email addresses, fake logos, or messaging that feels rushed or unprofessional
Recognizing these red flags helps you stay a step ahead.
Trustaff Will Never:
Conduct interviews exclusively via messaging apps or text messaging
Ask for money, gift cards, cryptocurrency, or payment of any kind at any stage of the hiring process
Ask for protected personal information, sensitive data, or account login details through chat apps, social media or other informal platforms
Ask you to move discussions about a job opportunity to chat platforms such as WhatsApp or Telegram
Use personal email accounts to communicate about job opportunities (such as Outlook.com, Yahoo.com, Gmail.com, etc.)
Pressure you to make a quick decision about sharing private information
Request that you purchase equipment or software upfront
How to Verify a Recruiter is Legitimate:
Trustaff is part of the Ingenovis Health family of brands, including: Fastaff, Trustaff, HealthCare Support, USN, VISTA Staffing, Springboard Health, VitalSolution, and Corazon. Official correspondence will only come from one of the following domains:
EXAMPLE@ingenovishealth.com
EXAMPLE@fastaff.com
EXAMPLE@trustaff.com
EXAMPLE@healthcaresupport.com
EXAMPLE@usn.com
EXAMPLE@springboardhealthcare.com
EXAMPLE@vistastaff.com
EXAMPLE@vitalsolution.com
EXAMPLE@corazoninc.com
Be sure to double check domain spelling to avoid fraud, like EXAMPLE@springboardhealthcaree.com. Did you catch the extra “E” at the end of the domain?
Has a Scammer Contacted You?
If you suspect fraudulent activity:
Do not respond, share any personal information or open any attachments from a suspected scammer. It’s always a bad idea to exchange messages with scammers.
Take screenshots of the communication. This information can help us warn others about potential scams.
Report a Scam
Please report suspected scam messages to us using our contact form here
You can also file a complaint with the Internet Crime Complaint Center at www.ic3.gov